Términos y condiciones
Terms of Use Last Updated: July 28, 2026
lameretlaplage.com provides its services subject to the following conditions. By visiting or making a purchase on lameretlaplage.com, you accept these conditions. Please read them carefully and in full.
Your Account
- If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device, and you accept responsibility for all activity that occurs under your account and password.
- You may submit comments, suggestions, ideas, questions, or any other information, provided the content complies with our Terms and Conditions of Service.
- You must not use false email addresses or attempt to disguise the true origin of your email.
- You may not use any lameretlaplage.com service: (i) in any way that causes, or may cause, damage or harm to lameretlaplage.com’s services or interrupts access to them; (ii) for any fraudulent purpose, or in connection with any crime or other unlawful activity; or (iii) to cause annoyance, inconvenience, or distress to a third party.
- We reserve the right to deny access to the service, cancel any account, and remove or modify any content if you fail to comply with applicable law, these Terms of Use, or any other applicable terms or policies.
User Registration
- To become an authorized Customer of lameretlaplage.com, you must complete the registration form with all required information. Only users of legal age may register. If you are under 18, you must use the site only accompanied by a parent or legal guardian. You are solely responsible for the accuracy of the information in your account and agree to update it whenever necessary.
- lameretlaplage.com reserves the right to request, at any time, documents confirming the accuracy of your personal data. If lameretlaplage.com identifies fictitious accounts, impersonation, or acts of bad faith or fraud, it may temporarily or permanently suspend your account. In such cases, lameretlaplage.com may cancel a purchase already made or in process without any right to compensation for the suspended user.
- By submitting your information in the registration form, you freely and expressly authorize the processing of your personal data in lameretlaplage.com’s database, and accept our Privacy Policy.
- You will open an account using a valid email address, through which you will receive or create a password for future transactions. You agree to keep this password confidential and assume full responsibility for it, including if you share your device with a third party. lameretlaplage.com is not responsible for improper or negligent use of your account access.
Delivery Method
We offer the following delivery methods:
- Home delivery — available nationwide within the Dominican Republic. [Placeholder: confirm delivery window — e.g., 1–2 business days in La Romana, 2–5 business days elsewhere in the country.]
- Store pickup — available at our location: Ave. Principal, Coconut #4, La Marina, Casa de Campo, La Romana, Dominican Republic. [Placeholder: confirm how soon an order is ready for pickup.]
- All deliveries are subject to product availability and delivery schedules.
- lameretlaplage.com is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
- You will be notified of your scheduled delivery date. If no one is available to receive the order, you will be notified to arrange pickup at our store instead.
Payment Methods
- Payment is accepted via any credit or debit card authorized for online purchases, as well as via PayPal.
- Card payments are processed by AZUL, a third-party payment platform that validates transactions directly with the respective issuing banks. Card use is subject to these Terms and Conditions as well as your agreement with your card-issuing bank; in case of conflict, your cardholder agreement prevails.
- Card payments are processed in Dominican Pesos (RD$/DOP$), using the exchange rate set by Margin Group, SRL at the time of the transaction. PayPal payments are processed separately in U.S. Dollars (US$).
- A payment validation email means an instruction has been sent to your bank to place a hold on funds; the charge has not yet been finalized. If we cancel your order, or cannot deliver it in full, this hold is released by your bank within 4 to 21 business days.
Customer Service
- Call us at 809-951-1544 or reach us via WhatsApp at 829-649-9970.
- Email us at support@lameretlaplage.com.
- Our customer service team can help you: check your order status, ask about product warranties, review our current policies, or answer any question about using lameretlaplage.com.
- You may be asked to verify your identity and provide validation details before we can assist with order changes, cancellations, or account inquiries.
Order Process
- We will clearly explain the steps to complete your purchase, and confirm by email once your order request is received. Your order goes through data and payment validation, inventory confirmation, and is finalized with an order confirmation email authorizing dispatch.
- Completing the purchase steps on this site constitutes your acknowledgment that lameretlaplage.com has fulfilled the conditions in this section.
Acknowledgment of Orders
- Any acceptance of an offer on lameretlaplage.com is subject to lameretlaplage.com validating the transaction. To validate a transaction, we verify that: your account information matches what was provided at checkout; payment has been successfully credited; and the order was placed by someone 18 years or older.
- We will send an order confirmation to the email you provided at registration. Consent is considered formed once this confirmation is sent.
- If a purchase is not approved, we will email you to confirm the order was canceled and no payment was processed. As an anti-fraud measure, lameretlaplage.com or our payment processor may contact you to verify a purchase; if we cannot reach you, the transaction will be voided and reported to your card-issuing bank. This can occur even after you’ve received an order or payment confirmation email.
Prices and Promotions
- Prices and promotions are valid only while displayed on the site. lameretlaplage.com may modify site information at any time.
- Prices are listed in Dominican Pesos (RD$/DOP$) unless otherwise noted; when paying via PayPal, prices are shown and charged in U.S. Dollars (US$). Listed prices do not include shipping, handling, or other additional costs unless stated. If a pricing error occurs, lameretlaplage.com will contact you before shipping and may cancel the order; if the correct price is lower, the difference will be refunded or deducted.
Inventory
- lameretlaplage.com regularly updates product availability but may modify or discontinue products at any time without liability.
- Out-of-stock products are not displayed on the site. In the rare case of an inventory error, lameretlaplage.com reserves the right to decline or cancel an order that cannot be fulfilled.
Photographs
- Product images are shown as accurately as possible, though color may vary depending on your device’s display. Photos are for reference only and may differ slightly from the product received.
Limitation of Liability
- lameretlaplage.com makes no warranties, express or implied, regarding the site, its content, or products. You use this site at your own risk.
- lameretlaplage.com does not warrant that the site or its email communications are free of viruses or errors, and is not liable for related direct, indirect, or incidental issues.
Returns, Changes, and Cancellations
- Please see our separate Return, Refund, and Exchange Policy for full details on eligibility, timeframes, and procedures for returns, exchanges, and order cancellations.